Qtel SHAHRY broadband dongle.

I have recent received a Q-TEL Shahry Card from my company.
Its a dongle named Q-Tel E1820 HSPA+ USB Slider. My problem is the speed of connection. It says its broadband but i never get speed more than 40 or 30 kpbs. Even to open a mail site it take minutes..Yahoo msgr has to signed in several times just to log in.. Its always showing network problem.. I am tired of this thing.. If someone has any suggestion about any settings for this then pls reply...
pls dont tell me to change my network option as i have already tired several times with changing from GSM to GSM preferred and from WCDMA to WCDMA preffered.. I have even called Q-Tel 3 to 4 times but my problem is not yet solved..
Really feels like throwing this piece of S***....

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