galloper48 Check the link...this was asked like 1 week ago http://www.qatarliving.com/node/672199 On the other hand call 180 (qtel directory service) ask for QTIC number and reconfirm. Regards!! PS: recently there was a merge between QTIC and Woqod and the new Company is names FAHES...still waiting for their website to come alive...we'll see. In the mean time some other info http://www.woqod.com.qa/net/eng/others/contactus Regards!!