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Latest news from Qatar
Police station experience....
In Qatar i think people are finding it quiet easy to 'criticize the cook' So i thought i would share a positive experience to change the tone of QL a little bit.
I had to switch my license a couple days ago so i went to MOI on a Saturday morning... The computer system was down because it was all brand new and installed the day before... But that doesn't matter because the people working down there were really nice and gave us great service... And that made all the difference... It made it easier when the supervisor said ''come back in two hours'' when it's said nicely...
Anyways just to point out a positive surprise... U was expecting to find people bored of their minds for their jobs and just not willing to help out... but it was quiet the opposite this time...
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Scarlett said
the one experience I've had ...with the police station (minor auto accident) was fine...the computers were up and running and the men behind the desk were pleasant and efficient...even got them to smile and laugh too...Very helpful..
Glad to hear you had a good experience...we all too often only hear the negative ones..
Grant me the senility to forget the people I never liked,the good fortune to run into the ones I do,and the eyesight to tell the difference.
DoraTheExplorer said
So there are cooks at the ...So there are cooks at the police station.......
foolish said
not just in police station... ...even police on the roads are very helpful.
vips_one said
Well the cook reference ...Well the cook reference could be a cultural one... We use it back home to say basically people can talk a lot when it comes to complain, but are usually more quiet when it comes to congratulating good work...
vips_one said
Oh and sorry about your ...Oh and sorry about your little accident :(
t_coffee_or_me said
Traffic department and ...Traffic department and police station
unboxed_thoughts said
right that's something nice ...right that's something nice to hear. just like what happened to me at a QNB branch this morning. the account officer whom i was supposed to meet was out and so i went to her boss instead. now this guy is real busy (takes calls, makes calls, signs papers, talks to other clients, all at the same time! and on top of that he had to reboot a pc beside his desk as the one sitting there, a young Qatari girl, didn't know how to reboot it!) but he was very pleasant to me, attentive and quite nice. and when i thanked him, he smiled and said "you're welcome".
melhafy said
Well the experince differs ...Well the experince differs from nationality and gender. What was nice for you, may not be so nice for others.
BoneZ
playa07 said
Well u must be white ...Well u must be white (westerner) If you were Indian or Bangladeshi or something like that............they woulda said to you
"Rafeeg, system mai ijee. Ro7 injala > ta3l bukra"
melhafy said
That is very sad, but true. ...That is very sad, but true. When I walk in there and they see a white person who speaks American English, everything seems to get into overdrive. But when my Paki friends go for renewal or something, everything grinds to a heart stopping halt.
But don't get me wrong, there are some police out there who really just want to help, but the problem is that they are few and far between.
BoneZ
tallg said
Thanks for sharing a ...Thanks for sharing a positive experience. More people should do this on QL.
Shame some people always have to bring a negative into things though.
manta said
That is true Trafic police ...That is true Trafic police department and imigration are so helpfull and energetic mostly regardless your nation they are doing their work as what they should do.
They realy deserve to give them very big <>
manta said
That is true Trafic police ...That is true Trafic police department and imigration are so helpfull and energetic mostly regardless your nation they are doing their work as what they should do.
They realy deserve to give them very big THANK YOU
UkEngQatar said
Must there are doing a good job at the round-abouts.. ...Be it morning rush hour or the afternoon, be it 45C or 30C these guys are doing a good job managing the busy round-about all around Doha..
Wel done to the Traffic Police.. Only minor problem is that they refuse to speak English..lol
-----------------
HE WHO DARES WINS
iwael said
Another positive expereince in immigration dept. ...My last visit to immigration dept. was 4 years ago, and I promised myself not to go there again for millions of reasons.
Yesterday, I had to apply for a visit visa for my mother in law. I was surprised of the new buildings, wonderful organization, clean rooms. And above all, the quality of service I received from the man setting behind the counter; I was really impressed.
Now the big surprise, I PRINTED THE ISSUED VISA ON THE SAME DAY.
I must convey my gratitude to the new system and the wonderful service in immigartion dept. (Messaimair office)
way to go Qatar
Formatted Soul said
Qatar Govt. system is improving..:) ...After hearing Novita’s experience in the traffic dept… I was expecting a similar story...but to my surprise….
I went there to renew my car registration. There was a Sudanese guy who offered to help me if I pay him. I just asked him if I need to type any Arabic form for registration. He said no typing required...he told he can do it fast. I thanked him and said I can do it myself. I went around 7 am. There was no Que, I went to a lady and asked if I can renew my registration here...she asked if I have insurance..i said yes..she checked the violation..No violations.. she asked me for my ATM card..within 2 mints my new card is printed.
I was really surprised by the quick service. I appreciated her good work… and went to the officer in the cabin and thanked him for the good service.
Thanks to the system and to the smart Qataris who are doing a good job in the govt departments.
jasminejasmine said
Another positive experience. ...Another positive experience. Showtime called and asked if we would like a second tv installed, we said yes and arranged a date and time. The day before, they called to confirm they were coming. The men arrived on the dot, were polite and efficient and half an hour after they left Showtime called to follow up and make sure everything was working and we were happy. Fantastic customer service!
dmigtysolomon said
Formatted, you are right,... ...car registration is easy and fast. Actually, what is slow and sometimes unbearable is getting the insurance. Well, of course, if you are very early in the Insurance office, you'll get it immediately. The guys in Moroor took five minutes to convince me to just pay 500 and they do all the works. 300 for insurance, 100 for registration and 100 as their service fee. 10 minutes in that morning and another 5 minutes in picking up my papers afterlunch.
But if you have the patience, you can do it yourself.
"dgoodrebel will always be the rebellious good one"
dmigtysolomon said
I was in the immigration this morning,... ...requesting for a visit visa for my youngest son, people are cordial and very helpful. It was still very early, 7:30 I think and not much people around.
But I've been there four times and all I experienced were fine, satisfactory service.
"dgoodrebel will always be the rebellious good one"
mafzal1762 said
Great attitude difference ...After many years today morning I went to airport immigration office to apply for visit visa for my wife’s younger brother he is also my cousin. After checking my application form, officer there VERY POLITELY told me the objection and guided me to fill the form again.
After submitting the form and money I asked the lady about the process time, she also replied VERY POLITELY “check internet after 2 hours”.
All this took only 10 minutes but I spend more than 1 and half hours on roads
(home to school, airport immigration and office).
***Imagination is more important than knowledge***
unboxed_thoughts said
ain't these positive ...ain't these positive feedback great to read? let's keep this going =)
jasminejasmine said
I agree, some days things on ...I agree, some days things on QL really get me down. Especially the endless posts about Qatar Airways.
unboxed_thoughts said
yeah, more cheers than jeers ...yeah, more cheers than jeers now.
"there's hope
it doesn't cost a thing to smile
you don't have to pay to laugh
you better thank God for that"
bleu said
Playa07 : LOL ...Playa07 : LOL
vips_one said
Thanks everyone for the good ...Thanks everyone for the good replies :)
Even if some are still negative minded... LoL !!! :P
beso said
I readlly admire Qatari ...I readlly admire Qatari People at work. they are simply very didicated and nice with all.
Also, I admire all the govermental sectors of their high technology services. yesterday I renewed my driving licence,..only half an hour with big smiles from al qatari employees.
Also,..I completed many banks services smoothly and quickly,...
I also, went to hamad hospetal where I had an appoitment, very far date but you accept it with all these smiles and generousity.
really,..Thanks to Qatar and its People...
progression said
immigration office ...i visited immigration office to get my visa. i was stopped by the police at the main entrance. i have no much paper to show because, you know, that is the very reason why i am there, to get it.
the police asked me, "what is the wrong"? i replied, "What's wrong? Hmm how can I say that in a very simple statement? I can't speak Arabic yet. fortunately, the police can't speak english too. he let me pass. good job isn't it?
progress