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Comments
Molten Metal said
Hi ...What happened actually ?
.. .. .. .. .. ..
koibhi said
yeah can u elaborate ...yeah can u say what happened .?
lamea said
I have been going to the ...I have been going to the nissan service station fot 5 years and it has been pretty simple
chrizwan said
washing service ...car washing service available at wakra nissan service center????as well as you can tell me washing coast.
The rock said
disgusting and pathetic are ...disgusting and pathetic are the words for nissan service centers.
The stories to tell are countless. But then customer service is missing almost everywhere in qatar. I visited nissan in uae and was amazed by their customer service.
Just one example to quote from here in qatar. I took my car for a regular (every 5K) service. They say the car will be delievered after 3-4 days. I say this is a simple service why so long, the actual time working on the car will not be more than few hours. They point out the appointment system to me. So i walk over to the appointment desk to hear that i have to call them atleast 48hrs in advance, and the car will be returned not before 4 days. What the heck!
The so called customer service agents sitting there are demotivated, without any concern for the customer, walk around aimlessly without acknowledging the customer; all this is obviously due to the work over load and low pays.
There are few (2-3) sensible people at nissan centers.
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Quidquid latine dictum sit, altum sonatur.
koibhi said
I think it matters which centre u visit ...nissan has service centre at different location the one which are over crowded will take time.I use to visit near
YARMOK service center and its very busy place.Then I shifted to abuhamour and its OK.
chrizwan said
service center. ...wakra service center also take less time to serve,,,,,my dear human nature think like negatively,,,,,actually if they give you car with in few hours may be you think that they did not do any thing with my car,,,,,soo please give them proper time to get good service,,,,,
but i feel the coast of per service they charge more then toyota crolla,,,,i suggest to nissan service center,,,please check toyota customer dealing,,,,and implement on your service center,,,,after that i hope cutomer argument will be zero,,,,,,take care
The rock said
I asked them to check if the ...I asked them to check if the car needs alignment or is ok, response of their 'customer service agent',
"Oh oh sir, checking will take 4 days and 500 riyals, sorry sir but we have to follow company policy, i cannot loose my job"
wtf!
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Quidquid latine dictum sit, altum sonatur.
smoke said
The rock, if you want to ...The rock, if you want to check alignment or basic service like change oil and stuff go to Tyseer service center on airport road.
I wanted to get an estimate for a oil leak and they told me 7 effing days. You dont want to know what the estimate was either.
Good Fortune always comes knocking at your door...when you are sh*tting in the toilet!
palmer said
Customer service tut tut ...Customer service tut tut
Mohamed Naffas said
Nissan Service - Customer Complaints ...Hello,
I am extremely sorry about the bad experiences you have had. Please forward any complaints or concerns you have so that we may resolve them.
Thanks,
Rukshan Naffas
Marketing Dept.
NISSAN SERVICE CENTER
SALEH AL HAMAD AL MANA CO.
P.O. Box: 91 - Doha, Qatar.
Tel :( +974) 4460 0167
Fax :( +974) 4460 6902
E-mail : mohamednaffas/-a-t-/shalmana.com
Website : www.nissanqatar.com