Pathetic Service at Star of India

I hear you friend. I trust your comments and I will never go there. Not as If I was planning to go anyway. There must also be some other way to show him that customer comes first.

But usually such uncourteous behavior comes from businesses which really don't care if they make profit or not. So perhaps it doesn't really bother him if he loses customers.

well what do you expect, it isn't exactly a five star restuarant!
Keep a watch out when ever you go to such places, cheap yes but don't expect a fine dining experience.

If you could also complain to the management of Sterling. That would not only help you, but others who might experience the same as what you experienced.

Some restaurants does not provide quality service, the only thing that we can do is complain to the management and not eat there again....

If happened with You, dosen't mean would happen with Everyone!

now that if they write the Story, we would perhaps see the other side of the Story~!

U had a bad day, i can understand...& i as well agree, you did deserve an apology!

i wonder how people here are connecting 'price' with customer service/decency/etiquette !
if a restaurant is not 'pricy' does that mean it has right to misbehave with it's customer?

What a dump. Seriously. I've heard quite a few complaints about the place really. It has always received really bad right ups in all these restaurant review sites/mags. I myself have been there just once when I was new to Qatar. Not the most impressive of places for sure.. Never went back! TFS all the same..hope your post will serve as a heads up to others. Any place that refuses to let a customer meet their manager and responds instead with horrible manners, should IMO be shunned!

Been there a couple of times, service was ok but food wasn't all that great. Really surprised they told a customer to get lost, someone was in a really bad mood...

food is crappy too...not to frget the good for nothing waiters and their service...!!

I have noticed some fellows want special treatment as if they were at their own office with false domination on their junior staff .. this does not work in outer real world .. where you have to pay a price.

Went there once and swore that i would never do so again. The place is a dive.

Just file a complaint to the municipality and they will show him what can be done. If he abused you in front of your family you can report him to the police as well who will teach him a lesson.

It is your fault completely.

Why didn't you complain. you should have complaint to Consumer Protection Department.

You should have kept that dirty glass with you as a proof.
And why were you not reacting on their rude behavior. If i were you. I will call the police immediately.

I can see this attitude in most of the foreign, especially Asians like me. They accept every stupid situation and don't complain to the authorities.

there is no use to cry over here in QL.

I still cant believe. how did you digest such rude behavior.

That was truly shocking. Thanks for sharing in your story. No matter what happens, no customer deserves the treatment you underwent. I suggest you speak to the authorities and seek help with them over this matter.

You learnt your lesson. Star of India is definitely not a place I would have recommended

Next time try Chingari (Radisson), Taj Rasoi (Mariott), Bismilla Royal Tandoor (Souq Wakif) and Zaouq (Near Mid Mac R/A).

Or try the multitude of "hole in the wall" type places in old central Doha for excellent food (minus the fancy service).

OK, still trying to wrap my head around this. You have a hissy with the waiter over a dirty water glass. After an acrimonious verbal altercation you say you didn't receive great customer service. Well, yeah. How did we get from this to calling the police??? You're going to tell them that your water glass was dirty and the service wasn't as prompt or respectful as you had wanted it to be? Good luck with that!
Mandi

Madilulur incase you didnt know, verbal abuse to anyone in public can be reported to the police to take action against the person..and MORE so if its done in front of a person's family is absolutely not tolerated.

Further more if the dispute happened over a dirty glass of water, its still the fault of the restaurant to begin with and then to be rude in the manner mentioned by the OP calls for strict action to be taken against the waiter and the management.

Hope you can wrap your head around that. :)

LOL Prism these are the same people that drink tap water back home and eat at cheap 5 dollar all you can eat buffets :P