Bad Experience w/ Al-Zaman Exchange Operator

Yesterday I went to Al-Zaman Exchange in Lulu Hypermarket to send money via Western Union to my brother in my home country. I wrote down the receiver name correctly, but the operator had a mystype. But, she (the operator)did not want to re-type the receiver name, she said arrogantly that it will change automatically. I refused to accept it, and I dont want to sign it, and I said that it will give me a problem. She again convinced me that it is not a big deal. I left the place, unsatisfied, because I know it will become a problem. Then it's true, my brother sent me an sms that he can not receive money unless the receiver name is corrected.

I am not blaming Al-Zaman Exchange, but I want the manager of Al-Zaman to fired this lady who always eating when doing her job and refused to correcting her mistake which give me and my family in trouble.