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Moving company in Qatar

stony2009's picture

Does anybody have an idea, what I can do?
I moved from Qatar back to Germany in August 2009.
The removal company was:

Freight Forwarding, Logistics & Removals.

Global Freight Systems Co. W.L.L.
P.O. Box: 30640 Doha - Qatar .
Packing started on the 18 of August, they finished after working one whole night on the 27. of August.
So we are talking about 10 days packing by 4 people. The same contents were packed in Germany and in
England within 3 days by 2-3 packers.
There was only one competent packer, the others were willing put they had no training.
We left Qatar on the 28, being told, that the ship would leave on the 29 of August,
arriving in Germany on the 26 latest 28 of September (a realistic time, moving from GB to Qatar took including tax four weeks).
Then I got the information, that the container was delayed til the 20.10, given reason: Ramadan.
Crazy, that would explain one week, not 4 weeks.
Until now the container has not arrived in Germany, according to the tracking record it was in Oman on the 16.10!!!

So if you think about moving, I would deeply warn you taking GFS.

I have no idea when my household contents are going to arrive, I am living out of suitcases for more than 2 months by now.
I had to hire a car, live in a holiday appartment, buy cloths because of the weather (having enough in the container) etc.
This delay has already cost me 5000 Euro.
Do not get the idea, that the moving company is in any way interested in my expenses.

timebandit's picture

timebandit said I am sorry to hear that ...

I am sorry to hear that stony2009. I am replying to this thread mainly to keep it live for a bit longer, to warn more people.
I hope things work out for you.
TimeBandit

 

stony2009's picture

stony2009 said Moving company in Qatar ...

Thanks a lot,
I will keep you updated if I ever get any news regarding my container.
It is some kind of a nightmare by now.
But at least I can warn others using such an unreliable company.

 

stony2009's picture

stony2009 said Moving company in Qatar ...

I just got this information:
I have been informed by the shipping line that the cargo is loading from Oman for the 26Th Vessel ex Oman

from the moving company.

This means, the ship has not even left Oman yet.

Does anybody have any experience about suing in Qatar?

 

stony2009's picture

stony2009 said Moving company in Qatar ...

Does anybody have an idae, what I can do?
This treatment of a customer is mad.

 

stony2009's picture

stony2009 said Moving company in Qatar ...

No idea what to do???

 

phoenix2009's picture

phoenix2009 said hard to tell, i mean i lost ...

hard to tell, i mean i lost 6 bags in a cargo company since 1 year now and i'm still trying with police here, it's so complicated.
you must be in Qatar to sort this mess, otherwise just have to wait!

sympathy

Yalla!

 

stony2009's picture

stony2009 said Moving company in Qatar ...

Does anybody have an idea what else I can do?

 

Jarmo's picture

Jarmo said I have sent you a private message. ...

I have sent you a private message.

 

Nic's picture

Nic said The problem is with Qatar ...

The problem is with Qatar (very poor port infrastructures and terrible underdeveloped service). It happened with me twice with different companies.

Advice for future potential victims:
The only way to avoid this type of situation is to NEVER ship anything to and from Qatar!

 

tess_916's picture

tess_916 said The problem with sea cargo ...

The problem with sea cargo is that when a cargo company says that the transit time is 45 days, expect that it would arrive destination in 60 days! It happens a lot, and most often is not always the fault of the cargo company. They have no control of the vessel departure or its transit. Even for airfreight things like this happen, and I get to fight with people working for the cargo agency that sent my stuff. WHen it happens, I don't hire the services of the same company anymore and I usually take into consideration the referrals of others. Also, sometimes the cheapest company is not always the best.

 

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