Virgin My

My daughter got 5 gifts from Virgin for her 7 yeasrs birthday, she didnt like them and we thought we can do an exchange only from virgin as you would do in any place in the world.the UPS numbur was still there and you can see its from virgin because people highlighted the name in black. We go to virgin at Villagio my daughter and I tring to choose other stuff while I see my husband talking with an ignorant manager who ask us for the reciept when we told him they are gifts from your store, then he ask my husband when did they buy the gifts? I couldnt belive it, my husband went crazy, and we left the store, please Dont buy any gifts from virgin at all thats my advice.