Regulatory Authority

Batelling with q-tel for months without respite:

No action until now for following incomplete services:

1. Unsecured ADSL network.
2. e-qtel not set right
3. Nojoom not set right.

How long will i keep writing to q-tel, in this busy world, your 111 number takes up more than 2 hours to get connected and when it is connected, we feel like dropping the phone because of disturbed voice, the whole staff keeps talking and moving the chairs, which is disturbing the whole speech.
Will atleast now somebody look into my problem.

Tks & Rgds

Asgar Pasha
Q-Tel AC # 1001168649
My QID: 28535600832

----- Forwarded Message ----
From: Aviation Asgar
To: customer.service/-a-t-/qtel.com.qa
Sent: Sunday, July 26, 2009 3:39:49 PM

Tips for Summer Travelers As citizens and residents throughout Qatar are heading out on their summer holidays to escape the heat, most are taking their mobile phones with them to stay in touch with friends in family while away.

Using your mobile phone while outside of Qatar requires international roaming, which is often quite expensive. International roaming charges will apply to calls you make and receive, SMS, MMS and mobile internet services. To help reduce the potential stress from high summer phone bills, the Supreme Council for Information and Communication Technology, ictQATAR, offers the following tips to keep in mind while using your mobile phone outside of Qatar.

Will my mobile phone work overseas?

The Supreme Council for Information and Communication Technology, ictQATAR, today launched a second round of public consultation on its proposed licensing framework for the telecommunications sector in Qatar. ictQATAR holds the authority to establish a fair, objective and transparent licensing regime under Telecommunications Law no. 34 of 2006. This consultation relates to services which will not normally be provided by a licensed public network operator.

William Fagan, ictQATAR Executive Director of the Regulatory Authority, conducted an interview with Doha's Al-Arab newspaper discussing a wide range of telecommunications regulatory issues that are making headlines as competition is set to enter the market.

The interview, which was published in the Arabic language newspaper on April 26, 2009 , addressed amendments to Vodafone-Qatar Foundation Consortium's license, the commercial launch of Vodafone's service, interconnection rates, numbering, mobile towers and licensing fees.

The Supreme Council of Information and Communication Technology, ictQATAR, is conducting a public consultation on its proposed Type Approval Policy for Radio Equipment and Telecommunications Terminal Equipment (RTTE). The aim of the proposed policy is to improve the level of efficiency and transparency of the current type approval process, while removing unnecessary administrative burdens on importers and manufacturers and to better facilitate competition in the choice and supply of RTTE. ictQATAR holds the authority to set RTTE Type Approval regime under Telecommunications Law no. 34 of 2006.

The Supreme Council for Information and Communication Technology, ictQATAR, is hosting a meeting on the use of Terrestrial Trunked Radio (TETRA) in the region, as part of its cooperation with the GCC Telecommunications and Information Technology Bureau. The meeting is taking place at the Diplomatic Club from 16-17 February, 2009 and is attended by delegations of all GCC countries including representatives of telecom regulatory authorities (TRA) and ministries of interior, as well as ICT experts and TETRA service providers. Representatives from Qtel and the Ministry of Interior are also attending.