Internet Performance Guide

Qtel today launched a new guide to maximizing Internet speed and performance for home computer users, made available for free on the Qtel Website. (download here)

The new guide – called “Qtel’s Guide to a Faster Internet Experience” – is designed to help customers improve the performance of their home computer, and features a range of hints and tips developed by Qtel’s network teams specifically to meet the needs of people in Qatar.

Qtel conducted a wide-ranging analysis of Internet performance issues in Qatar in 2008, looking at areas where customers wanted stronger performance. One of the key findings was that, despite Qatar having one of the most robust networks in the region, many customers were not fully benefiting from the full speed and reliability of the available Internet connectivity because of challenges in the customer environment.

Problems ranging from misuse of peer-to-peer download applications and the widespread presence of computer “worms” were among the challenges identified causing performance degradation across Qatar.

As a proactive response to these issues, Qtel has developed the step-by-step guide to tackling issues ranging from configuring a modem correctly, through to cleaning a computer hard drive of malware and infections.