Community Assistant / TCG Coordinator

Role Purpose:

 Support AOC’s TCG community by coordinating day-to-day player engagement, assisting with events and tournaments, and creating a welcoming and active gaming environment.

Key Responsibilities:

• Engage with customers, players, and the wider TCG community.
• Support the planning and coordination of tournaments, leagues, and community activities.
• Assist with event registrations, schedules, player communication, and on-ground coordination.
• Maintain good knowledge of TCG products, games, formats, and community trends.
• Support event setup, execution, and post-event activities.
• Build positive relationships with regular players and encourage community participation.
• Gather player feedback and identify opportunities to improve community engagement.
• Coordinate with Retail, Events, Marketing, and Warehouse teams as required.

Key Competencies:

 TCG Knowledge, Community Engagement, Event Coordination, Communication, Customer Service, Organization, Teamwork, and Problem Solving.