Customer Care Executive – Insurance

Job Responsibilities:

• • Handle customer/member queries related to medical insurance policies, claims and approvals.
  • Coordinate with customers, hospitals, clinics and healthcare providers.
  • Assist with pre-authorization and claim-related queries.
  • Handle complaints and provide timely resolutions.
  • Maintain accurate records and ensure all requests are processed within TAT.
  • Follow company policies, procedures and regulatory requirements.

Requirements:

• • Should be locally available in Qatar
  • 2–4 years of experience in insurance, medical insurance, healthcare, claims or customer service.
  • Good communication and customer-handling skills.
  • Computer literacy and good attention to detail.
  • Experience with medical insurance/claims/pre-authorization will be an advantage.

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