HMC awarded Gold Certification for Excellence in Person-Centered Care

HMC awarded Gold Certification for Excellence in Person-Centered Care

By QLNews

Hamad Medical Corporation’s (HMC) Home Healthcare Services and Private Nursing Services has been awarded the Gold Certification for Excellence in Person-Centered Care by Planetree International.

The certificate recognizes both organizations for their achievements and innovation in the delivery of person-centered care.

Moreover, the Gold Certification for Excellence in Person-Centered Care represents the highest level of achievement in person-centered care, based on evidence and standards.

Both the Home Healthcare Services (HHCS) and the Private Nursing Services (PNS) teams underwent a rigorous evaluation by Planetree International in 2020 to achieve the Certification.

Planetree International is a not-for-profit organization that partners with healthcare organizations around the world to transform how patient care is delivered.

Person-centered healthcare prioritizes the active participation of patients and their families throughout the healthcare process, emphasizing partnership, compassion, transparency, inclusion, and quality.

According to Mr. Deputy Chief of Quality Center for Patient Experience and Staff Engagement and Director for the Hamad Healthcare Quality Institute, the Planetree Certification is a truly great achievement by the leadership and teams at both services to reach this level.

“Planetree’s independent Certification Committee evaluated both the Home Healthcare Service and the Private Nursing Service against 26 specific and difficult criteria and determined it has met the standards to be deemed Gold Certified for Excellence in Person-Centered Care,” said Mr. Al Naimi.

Dr. Hanan Alyafei, Person-Centered Care (PCC) Clinical Champion of HHCS says the entire team worked hard to implement new processes to ensure all patients are cared for at the comfort of their home, especially during the COVID-19 pandemic.

The Certification criteria address components of a person-centered healthcare experience, including the quality of patient-provider interactions, access to information, family involvement, and the physical environment of care.

Furthermore, the criteria also focus on how the organization supports staff, opportunities for staff, patients, and families to have a voice in the way care is delivered, and the ways that Hamad Medical Corporation-Home Healthcare Services and Private Nursing Services is reaching beyond its walls to care for its community.

For more information on Planetree’s Person-Centered Care Certification® Program, please visit planetree.org/certification.

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Source & Cover Image Credit: HMC
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