Ministry of Labour introduces new e-service packages
The Ministry of Labour initiated a new set of electronic services over their digital platform. The change came about as part of their digital transformation which aims to achieve expeditious excellence and boost end-user satisfaction. This newly launched e-service package is the third of its kind and part of the Ministry’s plan to provide a wide range of assistance in an electronic and paperless way.
Request to extend a general work license (Extension of QID validity date) and request to modify the location of the recruitment office are part of the new electronic services being released. To first explain the prior, the request to extend a general work license allows an establishment to seek extending employee work permits (QIDs) with the Ministry online, without the need to submit documents manually or make in-person visits to the Ministry offices. The approval will be granted online and the requesting establishment and employee will be notified electronically as well.
The request to modify the location of the recruitment office allows an establishment to apply for its recruitment office to be moved from its current location to another location of choice, subject to venue verification. The request can be submitted, reviewed, and approved by the Ministry online with the requesting establishment notified automatically about the decision.
The Ministry of Labour has launched new e-services as part of its digital transformation strategy to expedite procedures and completion of transactions.#molqtr pic.twitter.com/HTRUxeMQRL
The Ministry's Digital Transformation Management Unit is vigorously working towards developing, updating, and offering nearly 80 electronic services and transactions. At this very moment, The Ministry of Labour offers more than 50 digital services on its website.
The Digital Transformation Management Unit has adopted the 'Agile solution delivery' framework, making the Ministry of Labour one of the first governmental organizations in Qatar to go for it, enabling the launch of new services and updates frequently. This will allow the beneficiaries to access new digitally enabled services every 6-8 weeks.
News of the construction of a comprehensive digital platform to host all e-services is confirmed by the Ministry of Labor itself. Furthermore, various authorities have been coordinated to ensure appropriate integrations and optimized delivery keeping in mind the importance of service quality and improvement in end-user satisfaction.
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