Ministry of Labour introduces new e-services package

To achieve excellence in performance, as well as expedite accomplishments and streamline transactions, the Ministry of Labour has recently rolled out a package of new electronic and digital services as part of its strategy for services digital transformation.

Three electronic services are included in the new package, including the new regulation & certificates service, work regulation in private enterprises, joint committee registration, and joint committee election booking for those registered.

Among numerous electronic services, this package is the second of its kind and falls within the ministry's plan to offer all electronic services without paper and count instead on digital solutions – the newly introduced regulation and certificates service aims at issuing regulations and penalties for firms subject to provisions of Labour Law No 14 of 2004, their enforced ministerial decisions, along with statistical certificates and "To Whom It May Concern" certificates for workers in the private sector

The new service will also electronically vet the regulations and certificates based on limited criteria consistent with the labour law and ministerial decisions, Similarly, registration will be offered via an electronic link or Hukoomi, national document services, which will be further submitted to the department once the service request is received.

To complete the payment procedures and print the regulations and certificates, fees will be charged within minutes.

According to the Labour Ministry, enterprises that are willing to modify the penalties regulations, organize their work, or add features that do not contravene labor law provisions must meet specific criteria.

The Digital Transformation Management Unit at the Ministry of Labour is upgrading, modernizing, and introducing roughly 80 services and electronic transactions in the upcoming period, which will mean that no physical visits to the Ministry's premises, service offices, or paper submissions will be required.

As the first institution in Qatar to use agile engineering methodology, this unit would be capable of launching new services and updates every month. This would be a substantial change from the typical six to eight-week cycle.

According to the ministry, it aims to launch a comprehensive electronic system during the next few months, particularly for companies that abide by the laws. It has already upgraded services for the public in coordination with a cohort of concerned authorities in order to ensure the quality of the services.

There are currently about 50 electronic services and transactions available through the ministry's website.

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Image credit & Source: Gulf Times