All user data on Ehteraz app is completely confidential, says top official

All user data on Ehteraz app is completely confidential, says top official

By QLNews

From today, May 22, 2020, it is mandatory for all citizens and residents of Qatar to install the 'Ehteraz' app on their mobile phones.

The announcement was made earlier this week following a regular meeting of the Cabinet.

According to the decision, "all citizens and residents are obligated to install the EHTERAZ App on smartphones when leaving the house for any reason."

This decision is effective from today until further notice.

Speaking to Qatar News Agency (QNA), a top official from the Ministry of Public Health (MOPH) reaffirmed that the app aims to safeguard the wider community from the risk of contracting the novel coronavirus (COVID-19) and all user data is subject to complete confidentiality.

Sheikh Dr. Mohammed bin Hamad Al Thani, Director of the Public Health Department at MOPH, said, the app will play a key role in preventing the spread of the infection in the country.

When someone is diagnosed with COVID-19, every person with the Ehteraz app that they have recently been in contact with receive an alert to go to the health center to be checked, the official said.

In terms of requesting permission to access photos, Sheikh Dr Mohammed said, "An alert may appear to request access to images and files automatically on some phones running the Android Operating System, but this is usual for such handsets."

He mentioned that the app requires this access to make sure the user data remains completely confidential and not compromised otherwise.

The data from the users of the Ehteraz app also provides an important and temporary backup reference in case the phone loses connectivity.

In this case, the app will provide data about the location in which the data was collected during the interruption period, to ensure users are provided accurate information.

Regarding the permanent operation of the Bluetooth and location features in the app, the Director of Public Health said, it helps in identifying whether the user has had any contact with an infected individual. It will also trace out whether the location concerned was a public place.

Additionally, the Bluetooth feature in Ehteraz can detect the distance between the phones of the users of the application. With two meters considered as a safe distance, the relevant authorities can obtain information to accurately track the transition strings of COVID-19.

The data acquired from Ehteraz is used by the competent authorities exclusively for medical and health purposes only, the official stressed.

“The Ehteraz app works in accordance with strict privacy policies and standards of data retention and subject to the highest international standards and laws related to privacy and health in Qatar, and the terms and conditions contain specific details about that,” Sheikh Dr Mohamed said.

Make sure you have properly installed the Ehteraz app. Here's a video regarding the steps to follow:

For any queries, or concerns related to COVID-19 in Qatar, the public can contact a 24/7 hotline set up by the Ministry. The hotline number is 16000 and is toll-free.

Here's everything you need to know about the virus, including ways to protect yourself. 

---

Make sure to check out our social media to keep track of the latest content.

Instagram - @qatarliving

Twitter - @qatarliving

Facebook - Qatar Living

Cover image credit: Qatar Tribune
Source: QNA

 

COVID-19 Banner
By expatriate87• 2 months 3 weeks ago.
expatriate87

I found a quick fix to the error. Watch https://youtu.be/VOUh9YvxGyw to find out how to install a working version of Ehteraz on your phone.

By Azi00• 3 months 3 weeks ago.
Azi00

Please update the options for Who don't have qatar id, my company's Computer card was blocked so they delaying my Qid, lot of people may have same problem like me who don't have Qid, so some updation required so all the people in Qatar may use this app without any difficulties.

By sunnybhantu• 4 months 2 days ago.
sunnybhantu

Hello All, I don't have Qid. I came on 3rd March 2020 and is at accommodation since 30th March 2020. App doesn't support without Qid. Help.

Log in or register to post comments
Qatar launches saliva-based COVID-19 test for children

Qatar launches saliva-based COVID-19 test for children

The Ministry of Public Health (MOPH) has announced that Qatar has become one of the first countries in the world to launch a new saliva-based COVID-19 test for all children who require testing for the virus.
Al Thumama Stadium achieves significant health and safety construction milestone

Al Thumama Stadium achieves significant health and safety construction milestone

Al Thumama Stadium has achieved a significant milestone by becoming the latest FIFA World Cup Qatar 2022 project site to reach 20 million working hours without a lost-time injury.
WATCH: Ashghal opens the first phase of Sabah Al Ahmad Corridor

WATCH: Ashghal opens the first phase of Sabah Al Ahmad Corridor

The Corridor has been named after Kuwaiti Amir HH Sheikh Sabah Al Ahmed Al Jaber Al Sabah and symbolizes the strength of the ties between the people of Qatar and Kuwait.
Kahramaa enters Guinness World Records for largest drinking water storage tank

Kahramaa enters Guinness World Records for largest drinking water storage tank

Adding to the country’s portfolio of world records, the Qatar General Electricity and Water Corporation (KAHRAMAA) has entered the Guinness World Records for the ‘Largest Drinking Water Storage Tank’ in the world.
WATCH: HH the Amir directs sending urgent relief aid to Sudan

WATCH: HH the Amir directs sending urgent relief aid to Sudan

Upon the directives of His Highness the Amir Sheikh Tamim bin Hamad Al Thani, Qatar will send urgent relief aid to Sudan to minimize the impact of the record flooding this year.
WATCH:Qatar Rail sets up 300 AC bus shelters around Doha

WATCH:Qatar Rail sets up 300 AC bus shelters around Doha

Qatar Rail has announced that it is currently working to set up 300 air-conditioned bus shelters around Doha Metro stations in different areas.
WATCH: QL Home Edition: What do kids miss the most during quarantine?

WATCH: QL Home Edition: What do kids miss the most during quarantine?

This QL Home Edition video features some children from the community who share their feelings on what they've missed the most during quarantine.
WATCH: Qatar sets minimum wage; removes NOC requirement for changing jobs

WATCH: Qatar sets minimum wage; removes NOC requirement for changing jobs

Qatar introduces a non-discriminatory minimum wage and removes the No-Objection Certificate requirement to change jobs for employees.