MOCI issues social distancing guidelines for retail outlets, extends dates for product returns/exchanges

MOCI issues social distancing guidelines for retail outlets, extends dates for product returns/exchanges

By QLNews

As relevant authorities in Qatar continue to scale up efforts to limit the spread of the novel coronavirus (COVID-19), the Ministry of Commerce and Industry (MOCI) has urged retail outlets to ensure social distancing between customers.

According to a tweet by the Ministry earlier today, outlets must make sure customers have a minimum distance of 1.5 meters between one another.

There should be signs on the ground to help customers abide by this safe distance, the Ministry specifies. This will include signs at waiting queues for the payment and reception.

This decision must be implemented from March 23, 2020.

This requirement is in accordance with Article No. 13 of the Consumer Protection Law No. 8 of 2008, which requires suppliers to comply with health and safety requirements.

“The Ministry noted the necessity for the outlets to comply with the circular, and it will work to intensify its inspection sentencing anyone who violates the laws adding that violation will expose them to the penalties stipulated in the applicable laws and regulations ch 22, 2020,” The Peninsula reported.

Extension of dates for product returns/exchanges

In the wake of the closure of retail stores in malls and shopping centers, MOCI has also announced an extension to the period for returning or exchanging goods and merchandise.  

In another tweet today, the Ministry said, “As part of the precautionary and preventive measures announced by the Ministry to limit the spread of the coronavirus (Covid 19), we would like to inform all consumers about extending the return and exchange period for goods and merchandise in malls and shopping centers and not to consider the closing period specified in the policy of each store."

All retail stores in malls and shopping centers should follow this decision, accordingly, the Ministry stressed.

Those who fail to comply with the decision will face legal measures, MOCI warned.

The Ministry stated that it will intensify its inspection campaigns to make sure retail stores in malls and shopping centers are following this directive.

Consumers can report any violations of these decisions via the number 16001 or email: infomoci.gov.qa. They can also reach out to the Ministry through its official social media channels.

Here's everything you need to know about the virus, including ways to protect yourself. 

---

Make sure to check out our social media to keep track of the latest content.

Instagram - @qatarliving

Twitter - @qatarliving

Facebook - Qatar Living

COVID-19 Banner
Log in or register to post comments
Qatar launches saliva-based COVID-19 test for children

Qatar launches saliva-based COVID-19 test for children

The Ministry of Public Health (MOPH) has announced that Qatar has become one of the first countries in the world to launch a new saliva-based COVID-19 test for all children who require testing for the virus.
Al Thumama Stadium achieves significant health and safety construction milestone

Al Thumama Stadium achieves significant health and safety construction milestone

Al Thumama Stadium has achieved a significant milestone by becoming the latest FIFA World Cup Qatar 2022 project site to reach 20 million working hours without a lost-time injury.
WATCH: Ashghal opens the first phase of Sabah Al Ahmad Corridor

WATCH: Ashghal opens the first phase of Sabah Al Ahmad Corridor

The Corridor has been named after Kuwaiti Amir HH Sheikh Sabah Al Ahmed Al Jaber Al Sabah and symbolizes the strength of the ties between the people of Qatar and Kuwait.
Kahramaa enters Guinness World Records for largest drinking water storage tank

Kahramaa enters Guinness World Records for largest drinking water storage tank

Adding to the country’s portfolio of world records, the Qatar General Electricity and Water Corporation (KAHRAMAA) has entered the Guinness World Records for the ‘Largest Drinking Water Storage Tank’ in the world.
WATCH: HH the Amir directs sending urgent relief aid to Sudan

WATCH: HH the Amir directs sending urgent relief aid to Sudan

Upon the directives of His Highness the Amir Sheikh Tamim bin Hamad Al Thani, Qatar will send urgent relief aid to Sudan to minimize the impact of the record flooding this year.
WATCH:Qatar Rail sets up 300 AC bus shelters around Doha

WATCH:Qatar Rail sets up 300 AC bus shelters around Doha

Qatar Rail has announced that it is currently working to set up 300 air-conditioned bus shelters around Doha Metro stations in different areas.
WATCH: QL Home Edition: What do kids miss the most during quarantine?

WATCH: QL Home Edition: What do kids miss the most during quarantine?

This QL Home Edition video features some children from the community who share their feelings on what they've missed the most during quarantine.
WATCH: Qatar sets minimum wage; removes NOC requirement for changing jobs

WATCH: Qatar sets minimum wage; removes NOC requirement for changing jobs

Qatar introduces a non-discriminatory minimum wage and removes the No-Objection Certificate requirement to change jobs for employees.