Ooredoo urges customers to be cautious against attacks by scammers

Ooredoo urges customers to be cautious against attacks by scammers

By QLNews

If you look at social media sites, you will be able to find several posts detailing how impostors scammed people by identifying themselves as various officials.

In recent examples, people have been randomly contacted by scammers saying they are representatives of Ooredoo and other mobile service providers based in Qatar.

Ooredoo has now advised its customers to take adequate precautions and not to fall for such scams. It has urged people to be well informed and protect their data, saying the company would never contact customers over third-party apps, according to Gulf Times.

In a statement, Ooredoo said that people should avoid requests to share personal information over the telephone at all costs.

The company reiterated that it would never call customers on the phone to collect personal information or payment details. Even if payment details are necessary, other means will be used to obtain it, Ooredoo said, according to The Peninsula.

People have become increasingly dependant on mobile phones in recent years, and the scammers have been trying to take advantage of the situation.   

Once scammers get one’s personal and payment details, they will be able to create credit cards or even take bank loans.

The Federal Communications Commission (FCC) says personal data thus stolen could also be sold illegally.

“We recognise fraudsters are employing ever more sophisticated techniques in their attempts to defraud our customers, and we’re taking every precaution to help them keep their data safe and secure,” Ooredoo’s PR and Corporate Communications Director Manar Khalifa Al Muraikhi was quoted as saying by Qatar Tribune.

Fraudsters have been recently using a scam where users are sent messages saying they have won millions in cash as a prize.

They then say that to receive the money, one will have to provide anything from personal information to the ICC-ID (Integrated Circuit Card - ID) found at the back of the SIM card.

Ooredoo has stressed that in almost all cases, no prize exists and the scam is purely to obtain personal information for dishonest purposes. 

Customers can report such fraudsters by calling 111 or writing to fraudcontrol@ooredoo.qa.

Log in or register to post comments
UN Court rejects UAE claim against Qatar

UN Court rejects UAE claim against Qatar

The highest UN court has rejected a request by the United Arab Emirates for immediate measures to be imposed on Qatar over alleged racial discrimination between the two nations. 
New electronic visitors authorization system to attract more visitors to Qatar

New electronic visitors authorization system to attract more visitors to Qatar

Introduced by MOI and QNTC, the new electronic system allows residents of Qatar to invite family and relatives from around the world to visit Qatar during the ongoing ‘Summer in Qatar’ (SIQ) program.
Qatar ranked the most peaceful country in MENA region: report

Qatar ranked the most peaceful country in MENA region: report

Securing the 31st position internationally, in the latest GPI, Qatar has ranked 25 places higher than last year, leaving behind other Gulf countries including Kuwait, UAE and Oman.
MOI opens new traffic dept center in Pearl-Qatar

MOI opens new traffic dept center in Pearl-Qatar

At the new center, 14 counters are expected to provide up to 90 percent of traffic-related services including investigations, registration, licensing, and traffic investigation.