Qatar Living Lounge

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Personal Loan

By frehand

Hi everyone.I have taken a personal loan from HSBC and later on I transfered to MASHREQ BANK due to the lower interest rate.Unfortunately; after 3 months I got terminated from my old multi-national company. I am now working to a local company. Now the problem is; MASHREQ BANK took all my gratuity and forcing me to find a guarantor because the bank is claiming that my new company is not a so called '' approved loan company ''.I contested and informed the bank that my personal loan was approved prior for my end of service from my previous company. I informed the bank also that I never signed any waiver or any aggreement that in case of end of service my gratuity will be taken by the bank; besides this was the first thing I asked during the application of personal loan transfer and the agent that time has told me that there will be no problem at all. According to the agent the gratuity will be held for a while until I transfered my salary to the bank from my new company regardless whether it is a approved loan company or not.
The bank refused to take my salary transfer unless i presented a guarantor who will issue a full payment check for the remaining balance of my personal loan.
The bank keeps on threatening me especially these rude and unprofessional agents that keep throwing bad words on me.They say that they will file a case againsts me and they will send me to jail and worst they will hold me in the Immigration.For what?for not presenting any guarantor or because of my present company is not a approved loan company.I dont have any late payments on my personal loan.I deposit cash for my payments.
Please anyone help me concerning this. I am sick and tired of all the harrashments and threats from MASHREQ BANK.Thanks and Godbless

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By Nashty• 3 years 2 months ago.

kabayan pwede ba malaman kung ano na nangyari sa kaso mo? kasi ganyan ang kaso hinaharap ko ngayon,.. salamat in advanced

By dgbread• 4 years 11 months ago.

i am planning to take a loan and your informations are all good. many thanks guys!

By MR CONFUSED• 5 years 5 months ago.

There is no insurance for a personnal loan. Only the credit card has and that is if you had applied for a credit shield.

By samer.m• 5 years 6 months ago.
Rating: 4/5

i took a loan from mashreq last year and it was the most wrong decision i ever took. the reason i choosed this bank was the interest and speed of service and both are wrong.

it took them 2 months to finalize the transaction and that was after i emailed their VP in Dubai about it. believe it or not Qatar presence of the bank is just dummy,sweet talk only, but someone in UAE must take the decision.

i faced a situation that i needed to postponed an installment

answer: we stopped this service 2 years ago.

i have made a transaction in the first week of the statement for big amount and applied to be installed on 9 months with its high interest

answer: after 3 calls to customer service (which is by the way in UAE) they confirm to me that someone will call me right after i hang off the call to finalize the transaction, and nothing happens. in the forth call, they apologies as at the time of the forth call the statement is closed and the transaction must be done in the same month.

i have went to another bank to transfer all my accounts to, i need liability letter to finalize the transaction

answer: we want you to stay with us, check what offer you get and we ill match it for you. "no, thanks i need te documents only"

2 weeks and documents are not yet given to me, why? we are still waiting for approval ?!?!?!?!!

i'm going there this week again to check, if i did not get it , i will resume on the same email of last year to their VP

tip of advice to deal with such bank, bring it up in the bank itself (UAE not dummy qatar office)

if this did not work with you, report to CB. banks do not like complaints, it is like black dots in renewals

By silvergold871• 5 years 6 months ago.

Recently the same situation with me but bank was CBQ and they didnot raise any thing like mashriq bank

By lanshireca• 5 years 6 months ago.

Windows 8 Konferenz in Tel Aviv,Israel am Montag,Wellensteyn Weste Microsoft CEO Steve Ballmer (Steve Ballmer),wird Windows Phone 8-System erwartet,dass eine starke Herausforderer der Smartphone-Markt zu werden.Er sagte: ;Durch die Kooperation mit Nokia,HTC und Samsung und anderen Herstellern haben wir die Möglichkeit,ein mächtiger Akteur im Smartphone-Markt 3 zu schaffen.;Microsoft Windows 8 Konferenz in Tel Aviv,Israel,statt Montag.Wellensteyn Jacken Herren Dies ist Microsofts erste Windows 8 Konferenz außerhalb der Vereinigten Staaten statt.Derzeit ist Google Android und Apple iOS der Führer der Smartphone-Markt.Microsoft veröffentlichte kürzlich Windows Phone 8-System,Ballmer wird erwartet,dass das System der Verkauf von Wellensteyn Jacken Damen Mobiltelefonen annehmen wird rapide zunehmen.Ballmer sagte: unserer Größe relativ klein Ich erwarte Windows Phone Umsatz wird schnell steigen ;Nokia Lumia Telefon-System Windows Phone 8 letzte Woche veröffentlicht,diese neuen Handys Nokia Genesung geworden.hoffen.Nokia im letzten Monat berichteten dritten Quartal in Folge Verluste.Laut IDC-Daten für das dritte Quartal,Samsung,HTC und anderen Herstellern Wellensteyn Android-Handy Sendungen pro Jahr zu Jahr fast verdoppelt auf 136 Millionen.Dies macht Android-Handys im globalen Smartphone-Marktanteil stieg auf 75% und 57,5% höher als im gleichen Zeitraum des Vorjahres.Apple iPhone verfügt über einen Marktanteil von 14,9% im dritten Quartal,Wellensteyn Jacken 13,8% höher als im gleichen Zeitraum des Vorjahres.Ballmer sagte,dass in Bezug auf Microsoft-Produkten,Microsoft auf Windows 8 Oberfläche Tablet PC und Windows Phone Handy Marketing und Werbung konzentrieren.Er sagte auch,dass in Windows 8 am ersten Wochenende im Verkauf,Microsoft hat mehr als 400 Millionen Windows 8 Upgrade-Version verkaufte Exemplar.Ballmer sagte: ;Wellensteyn Outlet Die ersten Rückmeldungen der Markt für diese Produkte ist hervorragend,wenn Sie die Menschen,wie man Windows 8,dann die Tatsache,dass sich die Situation mehr und mehr Menschen auf einen neuen Computer zu kaufen,um Windows 8,anstatt zu bekommen ist zu sehen,gehen Sie ein Upgrade der vorhandenen Computer.;Er wies darauf hin,dass die derzeitigen jährlichen globalen PC-Verkäufe 400 Millionen Einheiten erreicht.

By patience2012• 5 years 6 months ago.

mr confused is there no insurance applied in any personal loan just incase the borrower got terminated and the company doesnt want to give any release?what will happen to the borrower?

By frehand• 5 years 6 months ago.

I agree with you..I even submitted myself to the bank and has informed them personally that I was terminated and presented the end of employment letter from my previous company that in good faith I will continue to pay my financial obligations and I dont have any intention to leave the country. The only thing I need from them is to allow me transfer my salary and to get my gratuity since I will continue the monthly payment on my personal loan under my new company.It happend that one of the requirements according to them is the so called guarantor aside from the salary transfer letter from my new company.

By marycatherine• 5 years 6 months ago.
Rating: 2/5

If you feel you have a valid complaint against the bank, do so with the Qatar Central Bank - they have the authority to make decisions on these cases - and Mashreq will have to comply with their ruling.

By coelacanth• 5 years 6 months ago.
Rating: 5/5

If you read through your STANDARD LETTER submitted to them prior to your loan, it stated there that the company is obliged to transfer ALL of your money to them in case you decided to leave, or terminated from your work. This is the letter of guarantee to the bank.

Furthermore, rest assured that Mashreq will be informing the authorities of your non-payment, which will give you a travel ban, more so if you signed a "security cheque"...

Further ignoring them, you will lose in the end. I've been into that position before...what's worst is i paid in full my obligation and they "mistakenly" forwarded my case to court a day after i made the payment. travel ban plus mandatory court appearance is a pain in the a$$...

Only option is either you take a loan from a bank and pay them off, otherwise they will not stop and make your life miserable.

By NimbuPani• 5 years 6 months ago.

Why is Mashreq Bank annoying ppl by its improper services ?

By global9• 5 years 6 months ago.

call me 33083786

By MR CONFUSED• 5 years 6 months ago.
Rating: 2/5

Kabayan, we are exactly the same predicament (even from the same bank which is from HSBC to Mashreq). The only difference was that I managed to withdraw my gratuity before they even knew that I had already transfered to a new sponsor (which is not what they called "approved"). They were also very furious and thretened me. But I ignored their threats because I was continuously paying my loans and without any default.

But anyway I had managed to pay my loan in full to avoid any consequence that may arise.

By anonymous• 5 years 6 months ago.


By frehand• 5 years 6 months ago.

thanks sir for the advice..I will file a complain to CBQ.Godbless

By osamabawab• 5 years 6 months ago.
Rating: 3/5

this is nonsense.

in my opinion, complain to CBQ (Central Bank of Qatar) u can do the complain online in their website and show Mashreq that u have already complained.

if u got some result or respond from CBQ well and good, & if not: u r not loosing anything

By frehand• 5 years 6 months ago.

I already did but the bank refused to accept the letter from my new company but instead the bank insisted and forcing me to find a guarantor.

By nasnoussa• 5 years 6 months ago.
Rating: 5/5

they have no right to threaten you 's very simple you transfer the new salary to them ( even the new company is not approved by them) , you will bring new letter from new employer saying that in case you resign or terminated he will inform Mashreq Bank..

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