I have complaint about Qatar Airways in the past so I thought I would now write how nicely surprised I have been this last time.
I found the crew to be very accomodating to our needs, a family of four (with a baby and a small child). Since it wasn't possible to sit us all together, the captain took the time to explain us the reason why we had been placed in separate seats and offer different alternatives that could make our flight more comfortable. It was also a nice change from the flight attendants to be courteous, efficient and show good customer care skills.
Upon landing in Qatar, we found that one of our bags had been lost. Again, it has been a nice surprise to have been able to talk to someone who could deal efficiently with that and a couple of hours later our bag turned up and was delivered to our apartment.
As a customer, I understand that problems can arise, sometimes our seating requierements can't be met and luggage can go missing, it is how the staff deal with these problems what makes a difference. And this time I haven't been disappointed at all.
Qatar Airways in good form now....
"Life can be summed in three words: it goes on..."
"If I have a thousand ideas and only one turns out to be good, I am satisfied."-Alfred Nobel
i personally flying as an officer feel its ok. we do have some frequent heating issues, however its ok.
Darude donkey five star limo service is available at no cost to the unsatisfied clients......
The Red Pope of Qatar Living
Abba, Abba, Padre!
I am talking on behalf of Qatar Airways. Raider's plane was delayed due to a Tyre Puncture. Had to replace the tyre before take off and engine had to be stoped due to high level of noice. otherwise our technicians would have been in trouble. Standard procedure.
FIVA STAR AIRLINE
I want to go to Venus... as all ladies are from venus ... want to see what makes them tick ...... hehehehhehe
If you can't change your fate, change your attitude.
Perhaps I am the most unlucky person on the planet, but my experience with Qatar Airways is always bad. The last time, they were delayed (which is not unusual, and all airlines do it) and we waited on the runway for 45 minutes before taking off....this is not the bad part...what stunned us was they refused to turn on the AC...even first class passengers were soaking wet by the time we took off.
They said it was not a technical problem, but that the air traffic regulations said they had to turn their ACs off while waiting. When I pointed out to to them that ALL other airlines did not turn off their ACs, they replied rather rudely that I was not flying with OTHER airlines, was I?
All I can say is....five star airline my @$$!
It takes more than a crap load of money and new planes to make a five star airline....these people don't have a clue what service means...unless I have no choice, I now do not fly with Qatar Airways!
Stay safe all.
Perfection does not exist. The question therefore, is: what level of imperfection are we willing to settle for?
I've always wanted to go to Pluto...
They don't service countries. They service planets:)
what countries do they service?
How about Kazakaztan Air lines:) World's Best
Qatar Airways. Very pleasant wonderful staff..very helpful
Yes, they are really professionals, I never had any complaint about Qatar Airways, every time I had a very nice journey.