How to get refund from metrash

By Sudarsan murugesan

Dear all,

Recently I have made payment of 2,650 Qar through Metrash2 for my wife RP (expiry days fine) who is out of qatar as requested by the person in immigration counter.

later I understood from captain that I could not bring my wife with that expired RP and advised me to cancel that RP and apply again for family visa.

Immediately I called metrash customer service and explanined about this issue and made a ticket for re-fund.

Today I got call from Metrash2 customer service and they said this amount couldn't be re-funded from their side.

can some one advise me what I could do now 

 

 

 

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By Sudarsan murugesan• 5 months 3 weeks ago.
Sudarsan murugesan

Dear all,

Just to update on my below post, it was clearly said by customer center that I ll not be get any refund.

My Humble advise, before you making any payment for such cases directly talk to customer center or captain directly; How& what is the benefit of making that payment

Thanks

By Sudarsan murugesan• 5 months 3 weeks ago.
Sudarsan murugesan

Thanks...I will check again

By goodlittleboy• 5 months 3 weeks ago.
goodlittleboy

Visit the captain again and explain everything. I am sure he will guide you best on the steps to recover the money.

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