Received a message today to update the Etheraz. After it has been done, I could not activate it anymore (receive a mesaage: number of attempt has been exceeded). Call 109, they are "sorry" about it but I'm temporary blocked for 3hrs and there is nothing they can do. So what about my kids collection? What about my office? What about going to mall? None of thieir business. Bravo, good job.