Five rules for sending out work emails

Five rules for sending out work emails

Qatar Living
By Qatar Living

Communication is important, and this is especially true when it comes to the workplace. One of the most significant ways for colleagues to communicate is through email. For this reason, it is important to be mindful of the emails you send out and also receive. From grammar to professionalism, there are helpful rules to keep in mind when sending out work emails. 

Proofread your email

Before sending your email, take a moment to look over it. Do you notice any grammatical errors or spelling mistakes? It helps to give yourself a few minutes to proofread your email before hitting the send button. Downloading applications such as Grammarly make proofreading even simpler, because the application edits along the way. Afterall, a proofread email is a more professional email as a result. 

Reply in a timely manner

While there are certain factors that determine when you respond to an email from a colleague, the general rule of thumb is to respond within 24 hours. While less urgent emails can take a bit of time, it is important to reply to a boss or CEO within the 12 hour time span. It is okay to have an automated response when on leave, and also have it be understood that you do not generally reply to emails on the weekend. 

Spell names correctly

A simple but valuable component to every email that makes a difference is spelling the recipient’s name correctly. If you are responding to an email, it helps to check the signature. If you have written out the email, look over it and pay attention to the recipient’s name. If you are unsure of how to spell the name of the recipient, run a Linkedin search for their name. Spelling the recipient’s name correctly provides your email with professionalism, and is also well received by the recipient. 

Have a clear subject line

Try to keep the subject line short but clear. It helps to create a subject line that gives the recipient a general idea of what the email will be about. For example, if you have questions about an upcoming deadline then you can simply say, “Upcoming Deadline Query.” 

Try not to email or respond when you’re upset or angry

Although sometimes emotions are justified, it is best to email or reply to an email when you have processed your emotions. Replying while you are feeling upset or angry might not result in the most appropriate response, which could elicit a series of problems later on. Also, it is important to be aware of the fact that you do not know where your email will end up. Taking a moment to reflect upon how you feel and giving yourself some clarity before sending an email will almost always result in a better outcome. 

These days, sending and receiving work emails is a routine part of everyday work. Sending a proper email promotes good communication in the workplace. While there are many guidelines to follow while sending a professional email, these five tips will help you communicate with your coworkers more effectively.

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