Professional Profile

Creating and Updating AD user account, maintaining up-to-date antivirus in all the machines site-wide, Implementing work group & Single Domain, Environment Microsoft Windows server administrative, Tasks Installing & Configuring DNS & Active Directory, Service Installing & Configuring DHCP servers, Installing& configuring File servers & Printer Servers, Installing& configuring IIS web & Mail Servers, Installing& Configuring Backup Servers troubleshooting and providing technical support, providing telephone and email support, administering Wi-Fi controller, managing Cisco telephony, managing and updating servers, producing reports to line manager, maintaining higher level asset records and diagram, Maintaining and Troubleshooting Windows 2003, 2008, 2012, And 2016 Servers, Responsible for supporting: Windows 7/ Windows 8/ Windows 10 and 11, Troubleshooting PC’s, laptops and mobile devices. POS Machine configuration, Biling software installation and Troubleshoot POS Printer, Hand scanner and Double display Configuration, and Installation.Day to day IT operation support, attending user’s issues, deploying and migrating windows operating system, User’s profile migration and backing up, administering emails and 365 cloud, Installing& configuring File servers & Printer Servers, creating ticket and managing helpdesk, Updating and monitoring IT user accounts, Maintaining up to date Antivirus levels on all machines company wide, Troubleshooting technical problems and implementing solutions, Maintaining up to date database with the system support software, Working on Active Directory accounts, Providing telephone and desktop support.