Description

 

Urgent Hiring (Must be available in Qatar and can join immediately) Helpdesk Coordinator DUTIES & RESPONSIBILITIES:

• Receives telephone calls and dispatches them to concerned parties
• Receives requests, creates Booking request on Platform, informs Project Engineers and follows up until completion of the work order

·        Contacts and follows up providers in response to clients’ requests

• Follows up non-closed BOOKING work orders
• Full coordination with the Operations Department in administrative tasks
• Works under general direction within a clear framework of accountability.

 

Information

Desired Skills & Experience

• Good Communication skills • Excellent in Customer service • Responding to client support queries. • Completing support tickets. • Microsoft Office – highly skilled in all applications • Good typing skills in English • Outlook or other time management software application • Proficient in media publishing on social media is a plus

Location

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