· Preparing and developing technical presentations to explain our company's products or services to customers.
· Discussing equipment needs and system requirements with customers and engineers.
· Collaborating with sales teams to understand customer requirements and provide sales support.
· Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
· Researching, developing and modifying products to meet customers' technical requirements and needs.
· Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
· Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
· Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
· Setting and achieving sales goals and quotas.
· Training other members of the sales team on the technical aspects of the company's products and services.