- Manage Delivery Executives/Riders efficiencies assigned at an individual level.
- Maintain attendance based on demand on a daily basis.
- Ensure timely & efficient delivery
- Conduct classroom/ field training at an individual level for better customer experience.
- Conduct regular field audits for better compliance among Delivery Fleet
- Provide feedback & reporting
- Support Delivery Fleet during Emergencies
Desired Skills & Experience
- Should be a graduate
- Well Spoken
- Smart to handle driver
- Should have experience in online delivery management.
- Should have minimum 3-4 years local experience in online delivery industry.
- Should be well versed in MS Office.
- Languages: English, Hindi, Urdu, Tamil, Malayalam etc.,