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            1. Home
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            5. Support Services

            FM Deputy Manager / Duty Officer

            Created: November 11, 2020

            Updated: 4 years 8 months ago.

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            Qatar Recruitment 2021 Qatar Recruitment 2021 Organization: Qatar 2021
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            JOB CATEGORY

            Support Services

            POSITION

            Operator

            YEARS OF EXPERIENCE

            7+ Years

            SALARY RANGE

            QAR 10,001 - QAR 15,000

            APPLICANT LOCATION

            In-country Hire Only

            Description

            -          Master the technicality of the systems under operation with the assistance of the FM team.

            -          To assist in preparing operational procedures and be creative to improve initiatives.

            -          To assist with the control, welfare and administration of those assigned to the business area.

            -          Shall overview sufficient daily inspections to ensure the work is performed as specified.

            -          Shall use work assignment sheets, summary sheets of inspection and reporting, plus tool and equipment checklist for each assignment to record discrepancies.

            -          To assist in delivering effective day to day operational management to area of responsibility.

            -          To report back regularly on daily, weekly, monthly and all performance standards.

            -          To assist in maintaining and establishing strong internal and external relationships with all stake holders (includes minutes of meetings preparation, escalation, memos, etc.).

            -          To attend Client meeting as required and produce reports and/or statistical data as necessary.

            -          To assist in coordinating with traffic management plans and cooperate with Authorities.

            -          To work closely with FM Deputy Manager to support the facilities management compliance in the project.

            -          To effectively control the operational budget for area of responsibility and always be able to prove the values of each spend accordingly.

            -          To assist to champion the local employee communication process to include holding regular staff meetings, trainings and motivations in coordination with the HR Department.

            -          To assist in maintaining appropriate agreed staffing levels within area of responsibility this includes retaining and motivating new staff within the contract.

            -          Adhere and champion the Health and Safety requirements and best practice at all times.

            -          To comply and keep abreast of legislative and other changes that may affect the operation of the contract.

            -          To ‘cascade’ information to all members of staff and maintain good communications throughout the contract.

            -          Attend any emergencies and accidents management on the spot.

            -          To contribute to corporate initiatives as required.

            -          To liaise with the Project manager and senior management to progress the service.

            -          Overseeing the effective application of health and safety regulations and risk assessment to ensure a safe environment for park employees and the public.

            -          To assist in checking the compliance and monitoring works and permits with sub-contractors and suppliers.

            -          Understanding local community issues, cultures and building relationships with local government and external partners.

            -          Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to the problem, offer information).

            -          To assist in dealing with maintenance issues, shortages in staff and equipment, renovations, etc.

            -          To assist in restructuring the strengths of the events, collaborating and communicating with events company to provide any assistance needed especially during public and national holidays and any other events.

            -          To ensure and promote best storage practices and office organisation.

            -          To assist in optimising the performance of all subcontractors and stakeholders.

            -          To assist in promoting savings and efficiency as per procurement policies.

            -          To assist in facilitating advertisement and event companies.

            -          To assist in reviewing the accuracy of CAFM report from the technical department to comply and meet the KPI.

            -          To ensure that subcontractors are monitored and complying as per the contract requirements.

            -          To assist in resolving any recurring issues at Hotel Park immediately to avoid further complaints and inconvenience on the customers and clients.

            -          Consistently uphold the highest standards for excellence as set the Client to keep in line with the corporate objectives of the Client at all times.

            -          To assist in triggering audits, corrective actions and preventive actions of the improvement of the Project

            -          Ensure that all activities, events or incidents that transpire at Project are properly documented.

            -          To use the company ID while on duty for time registration and abide by the ID and site rules.

            -          To adhere by the company HR policies and procedures, appointments, performance appraisals, leave plan, and all communication channels.

            -          To offer advice on the facilities regulations in a polite, calm and professional manner.

            -          To maintain the highest standard of personal hygiene and appearance at all times; ensuring uniform is clean and smart in appearance when on duty,

            -          To assist the Project Manager in marketing and positioning the project by suggesting, developing and coordinating ideas and or activities with the different stakeholders.

            -          To assist Project Manager in developing Business Plan and other required reports/plans as required.

            -          To communicate in a professional and courteous manner when dealing with customers and colleagues.

             

            Information

            Desired Skills & Experience

            7 years experience in similar role and managing similar contract.

            Location

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