Description

SuperPark - Doha is looking for a detail-oriented and customer-focused Digital Sales & Reservations Specialist to manage our online booking systems, support ticketing operations, and drive digital sales growth. This role ensures a seamless customer experience from online reservation to park entry, while supporting backend operations and sales reporting.

Information

Desired Skills & Experience

Key Responsibilities:

• Manage and maintain the online booking and ticketing system, ensuring accuracy and availability.
• Handle customer inquiries related to reservations, group bookings, and promotions through digital channels.
• Monitor daily sales performance and assist in preparing sales and attendance reports.
• Coordinate with marketing and operations teams to implement online offers and events.
• Identify opportunities to improve the digital booking journey and streamline customer processes.
• Resolve booking issues and provide prompt, professional support to customers.
  
  

Qualifications:

• Bachelor’s degree in Business, Tourism, Marketing, Management Information Systems or related field.
• 3+ years of experience in digital sales, e-commerce, or booking/reservation systems (hospitality or recreation preferred).
• Familiarity with CRM platforms, POS systems, and online payment gateways.
• Excellent communication skills in English and Arabic
• Strong attention to detail, problem-solving ability, and customer service mindset.

Location