Description

 Summary:

  Responsible for providing high-quality customer service in accordance with customer service standards and policies and procedures.

 

 Core Responsibilities:

 

• Get to know your customers and serve them with pride

• Help to ensure products and services are available for customers at all times

• Accurately select groceries ordered online by customers

• Select the highest quality products for our customers

• Keep the shop floor and back areas clean and tidy at all times

• Using the training you receive, follow department routines and processes

• Able to select substitute products for customers if the ordered item is unavailable and customer elects

• Bag groceries in plastic, canvas, or paper bags

• Pack bagged groceries carefully into totes for transportation

• Lift and carry groceries of varying weights

• Select, scan, and pack products from all temperature zones, including products from the aisles on the sales floor

• Able to complete daily workload with limited supervision

• Develop and maintain a working knowledge of products and offerings

• Adhere to uniform and grooming policy as defined within company policy

• Responsibilities may vary by location and additional responsibilities may be assigned

• Support your colleagues by helping in other departments when necessary

Information

Desired Skills & Experience

Well organized, able to multi-task, and work in a fast-paced environment Computer skills Excellent customer service skills Ability to understand and follow instructions either verbal or written, and ability to read, retain and comprehend customer orders, product and customer labels, and Company policies, procedures and guidelines Ability to work independently as well as within a large team Ability to priorities to ensure anything you do is right for our customers Reliable and a good timekeeper

Location

View location map