Description
I am an IT Engineer with 12 Years of UAE & Qatar experience, Currently working in Qatar for constuction company, I have developed a comprehensive skill set in managing and optimizing IT systems to ensure seamless business operations.
In my role as an IT Engineer, I am responsible for:
• Overseeing the daily operations of the company’s IT infrastructure, including servers, networks, and storage solutions.
• Implementing and maintaining security protocols that reduced system vulnerabilities and safeguarded sensitive information.
• Managing system upgrades and migrations, ensuring minimal downtime and disruption to business activities.
• Providing technical support and training to staff, improving overall productivity and user satisfaction.
• Conducting regular system audits and performance tuning to enhance efficiency and reliability.
• Respond to and resolve IT support requests in a timely and efficient manner.
• Provide first-line technical support to end-users via phone, email, and in-person.
• Diagnose and resolve hardware, software, and network-related issues.
My technical expertise includes proficiency in Windows Server, Network Troubleshooting, Email and Outlook, Desktop Support, Software Troubleshooting, Managing Firewalls, End Point Security. Remote Support, VPN, Active Directory, Inventory and Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades.
If you're looking for an IT professional who is as passionate about technology as they are about solving problems, let's connect. I am always eager to discuss how we can work together to achieve remarkable results.