keep computer systems running smoothly and ensure users get the maximum benefit from them.
install and configure computer hardware operating systems and applications.
monitor and maintain computer systems and networks
talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
troubleshoot system and network problems, diagnosing and solving hardware or software faults.
replace parts as required
provide support, including procedural documentation and relevant reports
follow diagrams and written instructions to repair a fault or set up a system.
Configure PC hardware, assemble and upgrade systems, install RAM, graphics cards, and other peripherals.
Helping resolve any technical issuespreventing IT-related applications from operating properly for the end-user.