Competent professional with over 10 years
of experience in Store Manager activities with
comprehensive performance management, competency and compensation framework to support
management with good relation of in and out, to achieve ambitious growth plans of the company.
Proven track record of success driving retail/store operations, achieving ambitious sales and revenue
goals. Solid background in customer service, P&L management, shrink control, and loss prevention.
With my hard working and good commutations skill and dedication, I am confident I can attain the
organization’s goals and objectives.
Supported the district manager in conducting weekly meetings, delivering quality reviews, and setting goals .
Recruited potential talent for associates across all levels in the store while overseeing the hiring for part-time
jobs,conducting interviews, and leading new hire orientations
Increased sales by 47% over a period of 2 years
Negotiated sales and pricing plans of products with 25+ vendors and suppliers
Dealing with all aspects of store management – recruiting, training, HR/operations,
merchandising/visual, collating and analysing data, reporting to head office and making data
Ensure all sales related policies and procedures are maintainedEnsure all staff provide the
highest level of customer service.
Resolving all client complaints quickly and effectively.
Leading the team to increase membership sign ups and improve member engagement