Description

With over 10 years of diverse experience across outsourcing, IT startups, BPO, healthcare, industrial sectors, and the printing industry. Proven expertise in delivering top-quality technical support, troubleshooting complex hardware and software issues, and ensuring seamless IT system functionality.

Skilled in installing and configuring computer systems, managing network infrastructure, and handling printer and scanner installations. Proficient in configuring Active Directory, DHCP, DNS, FTP, and firewalls, as well as performing backup and data restoration from servers. Experienced in managing user accounts, enforcing access control, and Group Policy administration for over 50 clients. Adept at providing efficient remote and onsite support. Known for optimizing IT support operations and delivering excellent customer service in high-demand environments.

Information