PC & Laptop Network support,
Monitor and maintaining systems and networks • Upgrading, installing and configuring Operating systems and software for Users in different departments • Identifying & solving issues of End Users through ITIL Ticketing system in Qatar Airways by remote and directly • Designing, Configuring and maintaining networks components of LAN • Monitoring and maintaining network servers such as file servers and VPN gateways • Troubleshooting systems (PC and Laptops) and track all issues in IT.Solve the problems by the methods accessible for TS Engineer and Escalate other problems to Vendors and Network and Cabling team or other concerned departments

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