A highly skilled and experienced IT professional with 7+ years of experience in the field of information technology. I have terrific troubleshooting and good interpersonal skills to assist customers with computer issues. I posses a thorough knowledge of computer hardware and software applications and with Advances Diploma in Computer Engineering.I have a valid QID and available to start work in maximum 1 month.These are some of my skills:Mastery in Windows 10,11, Linux OS and MS Office 365 environment. Hardware problems diagnose skills (PC's, laptops, printers etc.). ITIL knowledge. No certificate. self-tought via youtube videos. Can demonstrate skills.Knowledge of remote administrative tools, LAN, Wireless and VPN technologies.Working knowledge of Active Directory and Exchange. Experience of Cisco desk phone system.Familiar with printer and multi-functional devices connected to a network.Willingness to learn new technologies.Positive, helpful, can-do attitude and ability to work with others. Strong communication skills, service delivery orientation.Ability to cope with stress and workload.