JOB CATEGORY
Sales
EMPLOYMENT TYPE
Full-time
JOB LEVEL
Mid Career
YEARS OF EXPERIENCE
7+ Years
LANGUAGE
Arabic
Jobseeker Gender
Male
Description
SARFARAZ AHMAD
Position: Merchandiser/Cashier
Mobile No.00974 77819928
Current Address: Doha Qatar
Availability: Immediate
OBJECTIVE
To work in a competitive & challenging environment in the field of Merchandiser/Cashier Where I can fully utilize my knowledge and abilities organizational & personal growth.
EDUCATION
High School (Uttar Pradesh Board), India
COMPUTER SKILLS
1. MS Office (MS Word, MS Excel, Out Look Express Etc.……...) Internet and Emails.
WORK EXPERIENCE
1. Merchandiser (Electronics Items, Smartphones, Laptops, Accessories & General Editorial Items)
(Abraj Dubai Hyper Market - From 2003 till 2017 Saudi Arab)
Job Responsibilities:
➢ Completed daily customer transactions promptly and without error, memorized sale prices, answered customer questions while providing exceptional customer service.
➢ Ensured quality customer service by greeting/ acknowledging customers & aiding them in locating merchandise.
➢ Providing customer service by being available to answer questions regarding merchandise and merchandise location.
➢ Providing excellent customer service by following all company policies while engaging with every customer.
➢ Demonstrated excellent customer service by providing appropriate answers to merchandise questions and troubleshooting orders.
➢ Resolved customer complaints or escalated to store supervisor as applicable.
➢ Resolve customer complaints by researching and relaying intricate information.
➢ Resolve all customer complaints, and safety concerns and provide them with relevant information towards the issue that has been presented.
➢ Greet customers entering establishment, and answer questions and provide information about merchandise; resolve customer complaints.
➢ Answer customer’s questions, and provide information on procedures or policies and resolve customer complaints.
➢ Order Processing Client communication, verbally and electronically Data entry of processing online sales Processing payments Reshipping orders in error and/or defect
➢ Providing customer service through knowledge of general merchandise, effective communication and resolution of problems.
➢ Maintained constant communication through various channels across multiple departments and vendors.
➢ Demonstrated the ability to establish good relationships and communication with customers.
➢ Maintain good communication between the customer and management.
LANGUAGES
1. English 2.Urdu 3.Arabic 4. Hindi
PERSONAL DETAILS
Nationality : Indian.
Religion : Islam.
Marital Status: : Married
Date of Birth : 07-01-1980
Passport Number : W1871645
Passport Expiry Date : 16-06-2032
Availability: Immediately with NOC
DECLARATION
I hereby declare that the above-mentioned information is true and correct to the best of my knowledge.
I promise that I can strive hard for getting best results for the esteemed organization.
SINCERELY,
SARFARAZ AHMAD
Information
