To join a highly competitive organozation where my skills and capabilities would be useful and effective. It is indeed a privilege for me to handle a challenging position which will be both beneficial to me and the organization I work with.
Commitment, positive thinking and confidence in achieving targets, ability to take any kind of challenge and possessing a strong analytical mind, getting along wel lwith people,
Ability to work under pressure and meet dead lines.
- Worked as Group Leader in Bavas Technosoft India Pvt. Ltd, Mangalore. (September 2010 to October 2013)
- Worked as a Senior Process Associate in Core Logic, Mangalore. (February 2007 to February 2010)
- Worked as a Customer Support Representative in Focus Care Infosys Bangalore.(January 2005 to December 2006)
1. Bavas Technosoft India Pvt. Ltd, Mangalore
Dental Club, Auto Assistance Club Membership, Cable TV, Internet and Home Phone Service provider, Working for American Process.
Designation: Group Leader
Duration: 3 year and 1 month
2. Core Logic, Mangalore
Mortgage Banking, Working for American Process.
Designation: Senior Process Associate
Duration: 3 years 2 months
3. Focus Care Infosys, Bangalore
Auto Insurance Service Provider, Working for American process.
Designation: Customer support Representative.
Duration: 2 years
- Selling of Dental and Auto Assistance club trial pack age to the customers and trying to collect the Credit/Debit card number for which the customer need to pay for their own shipping and Handling charges.
- Selling of Cable TV, Home Phone and Internet services and collecting the details of the customer including their Social Security Number.
- Worked as a Floor Supervisor / Group Leader and escalates the calls and verifies the customer’s information.
- Maintain the day to day data and maintaining of collated time sheets,creating and maintaining of daily / weekly / monthly reports and send it to my Manager.
- Giving Product training to the new employees.
- Handling three different processes.
- Calling up the Tax Collectors office and requesting the Tax Amount file to be sent along with the Tax Amounts.
- Cross Verifying the Amounts given in the file with the Tax Collector.
- Calculation and verification of the real property for American Tax Department.
- Quality control of the work processed on daily basis.
- Quality control of Cycle Management process.
- Seeing that Day to day work has been done without fail and reporting to the Managers about the Dailywork.
- B.A–Karnataka state open university, Mangalor,(2007).
- 2nd PUC – St.Agnes College, Mangalore, (2004).
- S.S.L.C – St. Ann’s High School Mangalore, (2002).
- Basics in computer application and internet properties.
Husband’s Name :Mr. Kaashif Khan
Address & Tel: Villa#12,Street566,Zone56,AbuHamour,Doha
Date of Birth :20th April 1986
Gender : Female
MaritalStatus : Married
Nationality : Indian
Religion : Muslim
Languages Known : English,Kannada,Hindi&Malayalam
Passport Number : L9413933
Date of Expiry : 19/05/2024