A dedicated Customer Service Manager with four years of experience in the floral artisanal and events decoration industry. i bring a passion for providing exceptional service and deep understanding of the intricacies of customer requirements. With a commitment to customer satisfaction, i guide clients in selecting the perfect designs for their occasions. i have also served as an Ambassador for an international event, broadening my cultural understanding and event management expertise. Through ongoing education and a focus on personalized care, i ensure that every customer has a seamless and memorable experience.