Description
A seasoned Store Manager with 10 years of extensive experience in store operations, sales management, and cashier duties. Adept at leading teams, optimizing store performance, and driving customer satisfaction. Demonstrates strong organizational skills, attention to detail, and the ability to thrive in fast-paced retail environments. Proven track record of achieving sales targets, managing inventory, and ensuring efficient store operations.
Leadership & Team Management: Experience in recruiting, training, & supervising staff to ensure high levels of performance & customer service. Sales & Marketing: Expertise in developing and executing sales strategies to boost revenue and meet store targets. Proficient in analyzing sales data to identify trends and opportunities. Customer Service: Skilled in handling customer inquiries, resolving issues, and fostering customer loyalty. Cashiering & POS Operations. Inventory Management: Proficient in overseeing inventory levels, conducting stock checks, and implementing loss prevention measures. Proficient in using Wondersoft and Shopper9 software. Visual Merchandising: creating appealing store layouts. Problem-Solving: Strong ability to identify and address operational challenges.
Lead a team of 4 employees, fostering a positive & productive work environment. Managed daily store operations, including opening and closing procedures, inventory control, and cash handling. Enhanced customer satisfaction.
3 years of hands-on experience in sales, focusing on customer acquisition,relationship building, and exceeding sales targets.Collaborated with the inventory management team to align stock levels with sales trends, reducing overstock and stockouts.
3 years of hands-on experience in sales, and as a cashier with the highest accuracySpearheaded sales initiatives that increased annual revenue, with a focus on customer retention and upselling.