Description

Dedicated and results-driven Customer Service Professional with over 4 years of experience in retail, FMCG, e-commerce, and transportation sectors in Sri Lanka and Qatar. Skilled in handling customer inquiries, resolving complaints, processing transactions, managing accounts, and ensuring customer satisfaction through clear communication and efficient problem-solving. Proven track record in promoting products, upselling, and building strong client relationships. Adept at working in fast-paced environments, meeting performance targets, and delivering exceptional service that enhances brand reputation.

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