Description

As a sales professional having 8+ years’ experience in the sales and supply domain with the proven result of building and maintaining customer relationships and support to achieve project goals. Sales filed and dealing with different customers to supply our products. Coordinating and supporting directly and through phone and email to fulfill their complete requirements.

Here are a few accomplishments that speak of my potential in the role of senior-level sales professional:

·         Review existing and new customer inquiries.

·         Getting details about projects and specifications from customers.

·         Prepare & submit technical submittal and pre-qualification documents to the customer.

·         Preparing quotations and sending to customers for required products along with technical details.

·         Finalization of Terms and Conditions of Purchase Orders and send order acknowledgment.

·         Process the customer Purchase orders.

·         Process sales orders and release for manufacturing or deliver the material if available from stock.

·         Follow up on product readiness with the production team and provide proper updates to the customer. 

·         Identifying problems and providing solutions.

·         Building a good relationship with customers and providing customer-satisfied services.

·         Coordinating with the accounts team for getting customer payments.

·         Generate and print system Sales invoices, packing lists, and delivery notes for material delivery.

·         Take necessary action to ship ready material with coordination of the shipping department and monitoring until reached the customer site.

·         All customer records, documents, and reports are maintained through the ERP application and CRM system. ( Dynamics365, Salesforce, Oracle)

·         Coordinating and providing support from customer RFQ receiving stage until product delivery.

Software Skills :

 

●        Working experience in ERP application and CRM System (dynamics365,Baan, Oracle & Salesforce).

 

●        Familiar and good working knowledge of Microsoft office ( Excel, Word, Powerpoint & Outlook)

 

Information