Description

IT Support/Admin Professional | Immediate Availability | Transferable QID in Doha

A technically proficient and proactive IT Support Professional with hands-on 3 years of experience in providing first and second-level technical assistance, system administration. Skilled in troubleshooting hardware, software, and network issues to minimize downtime and ensure seamless IT operations. Demonstrated expertise in managing enterprise applications like Microsoft 365 and TALLY, with a strong record of enhancing user productivity and optimizing IT infrastructure.

Technical & Professional Proficiency

• Technical Support: First & Second-Level Help Desk, Hardware & Software Troubleshooting, Incident Management, OS Support.
• Systems & Software: Microsoft 365 Administration, Tally, User & Asset Lifecycle Management, Antivirus Protocols
• Document & Data Management: Electronic Document Management (EDMS), Document Control, Technical Documentation & Archiving
• Administrative Support: Meeting & Resource Setup, Equipment Log Management, User Training & Guidance

Highlighted Experience

• IT Support Specialist | Unitrac Lanka: Provided comprehensive IT support for desktops, laptops, and mobile devices. Administered key business applications, contributing to a 30% reduction in document retrieval time through improved system organization in SharePoint and Tally.
• Media Monitoring Specialist | Monitoring LK: Managed and archived large volumes of media reports, ensuring accurate and timely delivery of client deliverables.

Availability

• Notice Period: Immediately Available
• Residency Status: Transferable QID with NOC
• Location: Doha, Qatar

Contact Information

• Phone: 00974 3026 4760
• Email: itsmaizan@gmail.com

Information