Description

Professional Summary

Operations & Administration professional with 10+ years of experience in Qatar. Skilled in multi-site operations, HR coordination, staff accommodations, visa processes, and regulatory compliance. Hands-on experience with SAP and Adrenalin eSystem.

Work Experience Sports Corner – Doha, Qatar

 

Operations & Administration | 2020 – Present

·        Manage QID renewals, sponsorship transfers, and labor contracts with 100% compliance.

·        Coordinate employee requests, including cleaning material requisitions, operational support, and welfare issues.

·        Oversee staff accommodations, ensuring safety, comfort, and legal compliance for 400+ employees.

·        Monitor showroom leases, including renewals, payments, and contractual obligations.

·        Manage cleaning material inventory, ensuring timely distribution across all showrooms.

·        Supervise showroom licensing, permits, and promotional campaign approvals.

·        Maintain accurate operational records and KPI reports for management.

·        Utilized SAP and Adrenalin eSystem to streamline operations and reporting.

·         

Key Achievements

 

1.      Ensured uninterrupted operations and high employee satisfaction across all showrooms and accommodations.

2.      Streamlined administrative processes for visas, sponsorships, and employee requests.

3.      Maintained 100% availability of cleaning materials and timely lease renewals.

 

 

 

Prestige General Services – Doha, Qatar

 

Operations Manager (Cleaning) | 2011 – 2015

·        Oversaw cleaning operations across 38+ Al Meera branches, managing 300+ staff.

·        Conducted regular site visits to maintain service quality and address branch-specific issues.

·        Coordinated temporary manpower for new branches through outsourcing.

·        Developed cleaning schedules, monitored staff performance, and ensured service standards.

·        Maintained strong client relationships to ensure contract retention and satisfaction.

Key Achievements

 

4.      Ensured uninterrupted cleaning operations for 5 consecutive years across all Al Meera branches.

5.      Retained client contracts through consistent service delivery and engagement.

6.      Effectively handled staffing challenges, maintaining 100% service coverage during peak periods.

Education

Diploma in Hotel Management

Key Skills

·        Operations & Team Leadership

·        Property & Lease Management

·        Government & Regulatory Affairs

·        HR & Administrative Functions

·        Client Relations & Problem Solving

·        SAP & Adrenalin eSystem – practical experience

Technical Skills

·        Microsoft Office (Word, Excel, PowerPoint, Outlook)

·        Adobe Photoshop

Information