Extensive knowledge in front office and guest relations for almost 8 years with my previous company which has high level of passion and aptitude to make the guest experience extraordinarily unique and incomparable. Has a great deal of knowledge in handling complaints and guest relations; possesses exceptional leadership, training, coaching and team building skills. Demonstrate exceptional communication and relationship building skills and encourages team collaboration in order to achieve excellent customer satisfaction. Have international/abroad experience under 5 Star Hotels in Malaysia.

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