Description

Currently working with QATAR AIRWAYS AS CARGO CUSTOMER SERVICE AGENT RESPONSIBILITIES INCLUDES
Verification of Documents going Different locations
Co-ordinating with different Airlines and Freight Forwarders
Acceptence of Dangerous Goods and Live Animals as per SOPs
Performing Duties as per IATA and Carrier Regulations
Regularly monitoring of KPIs and KRAs
Handling Customer complaints,inquires via email or phone.

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