Description

A seasoned hospitality professional with a diverse skill set spanning six years of expertise in barista roles, three years specializing in crafting shisha, and an additional three years managing restaurant accounts. Known for delivering exceptional customer service, fostering positive team dynamics, and maintaining high standards of quality and efficiency in fast-paced environments. Proven ability to adapt to varying demands and excel in roles requiring both creativity and attention to detail.

Experience:

Barista (9 Years):

Demonstrated proficiency in crafting a wide range of coffee beverages, including espresso-based drinks, pour-over, and specialty brews.

Maintained cleanliness and organization of the coffee station, ensuring compliance with health and safety regulations.

Developed rapport with regular customers, providing personalized service and contributing to a welcoming atmosphere.

Shisha Maker (3 Years):

Mastered the art of preparing and serving shisha, incorporating diverse flavors and techniques to enhance customer satisfaction.

Managed inventory and supplies, optimizing stock levels to meet demand while minimizing waste.

Educated customers on different shisha flavors and styles, enhancing their experience and driving sales.

Restaurant Accountant (3 Years):

Oversaw financial transactions, including invoicing, billing, and payroll, ensuring accuracy and compliance with accounting standards.

Generated financial reports and analyses to inform decision-making and facilitate strategic planning.

Collaborated with restaurant management to develop budgets and forecasts, identifying areas for cost savings and revenue growth.

Skills:

Proficient in coffee brewing techniques and equipment operation.

Strong interpersonal skills, adept at building and maintaining customer relationships.

Attention to detail and ability to multitask in fast-paced environments.

Sound knowledge of financial accounting principles and software applications.

Team leadership and conflict resolution abilities.

Information