Description

Experienced HR Operations Coordinator with a proven track record in ensuring employee performance and operational efficiency. Adept at utilizing various tools, including MS Excel and Google Sheets, to generate insightful reports and drive informed decision-making. Skilled in coordinating with internal and external stakeholders to address employee-related matters, including recruitment, onboarding, training, and offboarding processes. Committed to fostering learning and development opportunities for the workforce, employing diverse training methods such as visual presentations and classroom training. Proficient in managing administrative tasks related to labor contracts, visas, health cards, and sponsorship. Strong collaboration abilities with cross-functional teams, including Payroll and Admin departments, to ensure smooth operations and resolve salary-related issues. 

 

Additionally, experienced as an HR Admin in the hospitality industry, where excellent communication skills were utilized to enhance customer satisfaction and handle reservations and complaints. Successfully implemented strategies to analyze market trends and customer preferences, resulting in increased sales and improved client satisfaction. Proven ability to manage inventory and stock orders to ensure seamless operations. Committed to continuous improvement, with a focus on enhancing the overall atmosphere, service quality, and product offerings. Skilled in overseeing clerical functions and reviewing supply requisitions to optimize administrative processes.

 

Overall, I bring a strong background in HR operations and administration, with a passion for creating a positive work environment and driving organizational success. I am now seeking new opportunities to apply my skills and contribute to a dynamic and growth-oriented company.

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