Description

Administrative Support

Family/ Residence Permit Visa Sponsor

Valid Qatar Driving License Doha

Qatar Renatopoblete30@gmail.com https://www.linkedin.com/in/renato-poblete-administrative/

Summary 

Organized and people-focused Administrative & Front Office Professional with 10+ years’ experience creating seamless office operations and exceptional guest experiences. Skilled in reception, scheduling, documentation, and client support, with proven ability to keep teams and offices running smoothly.

SKILLS

• Data Analysis & Reporting: Excel pivot tables, formulas, and charts.
• Event Planning & Coordination: Outlook scheduling and calendar management.
• Budgeting & Financial Administration: Excel-based expense tracking and reporting. 
• Problem-Solving & Decision-Making: Efficient process reviews using OneNote.
• Customer Service & Support: Prompt resolution of inquiries and issues.
• Microsoft Office Proficiency: Expert in Word, Excel, Outlook, and PowerPoint. 
• Communication & Correspondence: Clear, professional writing in Word.
• Record Keeping & Documentation: Accurate management of digital/physical records. 
• Provided individualized instruction and behavioural support for students with Autism.
• Assisted with IEP implementation, adapting lessons to student needs.
• Managed classroom organization and facilitated sensory-friendly activities.
• Handled administrative tasks, including scheduling, documentation, and parent communication.
• Maintained student records, tracking progress and ensuring compliance.
• Coordinated with educators, therapists, and families to support learning goals.

EDUCATION College diploma: Polytechnic University of the Philippines (PUP), Associate in information technology/ information communication management technology  (2010-2014) 

EXPERIENCE

Happy World Center for Persons with Disabilities (August 2024 – May 2025)

Teacher & Administrative Assistant – Special Education

•  Delivered individualized instruction and adaptive learning strategies for students with Autism, supporting their educational and developmental needs.
•  Assisted in implementing Individualized Education Plans (IEPs), collaborating with educators and specialists to tailor learning experiences.
•  Provided behavioural support and classroom management, fostering an inclusive and structured environment. 
• Managed administrative tasks, including scheduling, documentation, and communication with parents, teachers, and support staff. 
• Organized and maintained student records, ensuring accuracy in progress tracking and compliance with special education regulations.
• Facilitated interactive and sensory-friendly activities, enhancing engagement and participation among students. 
• Acted as a liaison between educators, therapists, and families, ensuring effective communication and support for individualized learning.

Maidan Sport Center (June 2023 – July 2024)

Front Office Executive 

• Managed front desk operations, ensuring a seamless experience for visitors, athletes, and staff.
•  Handled scheduling and coordination, organizing events, training sessions, and facility reservations. 
• Processed and analyzed customer and membership data, identifying trends to improve service offerings. 
• Maintained attendance records, athlete performance data, and booking statistics for reporting and strategic planning. 
• Provided exceptional customer service, assisting guests with inquiries, registrations, and membership renewals.
•  Developed data-driven insights, optimizing facility usage and resource allocation based on real-time metrics. 
• Coordinated with coaches, trainers, and management, ensuring smooth communication and operational efficiency. 
• Oversaw billing and payment processing, ensuring accuracy in financial transactions and membership accounts.
• Utilized Microsoft Office and data visualization tools to create reports and track sports center performance.

UZEAN BAKERY/SELECTA CORP (PHILIPPINES) (2019-2023) Operation Coordinator / Administrative officer

•  Merchandising Dairy Products. 
• Monitoring Sales 
• organizing and providing Order and deliver support 
• Providing support to staff and client for deliveries 
• Create complex project plans 
• Facilitate and assisting newly open branches 
• Provide Material And promotion product 
• Manages and directs the activities, and program of the bakeshop by overseeing the work of employees
• Ordering of supplies, materials, and ingredients product. 
• Creating marketing products and schedules of meeting to Stores

AAYAN LEASING CO (2015 – 2019)

Front Office Reception / Admin Assistant / Secretary 

• Manage and maintain accurate records and documentation of vehicle under category of Contract 
• Perform general administrative duties. Filling, data entry, and correspondence. 
• Handle Clients, by Accepting Calls of renewal of vehicle permit (Estimara) violations, breakdown, and road assistance 
• Assist in coordinating—office operations and procedures for efficiency.
• Provided client support with road assistance and general queries.
• Supported preparation of vehicle contract documents as required.
• Ensured compliance with all relevant regulations and guidelines.
• Managed vehicle transitions and related documentation.
•  Interacted with guests and clients professionally; managed calls, calendars, emails, and supplies. 
• Demonstrated strong organizational skills, attention to detail, and customer service excellence.

ACHIEVEMENTS

Acquired multiple positions and promotions

Data Entry / Receptionist / Customer Coordinator / Fleet Control / Document Control / Store Control Officer Community Base

Monitoring System (CBMS) Municipality of Real Quezon (2014 – 2015) Enumerator/Editor

 Gathering specific location by Global Positioning System (GPS) to extract to server the exact house position. 

Determined each Families Profit Incomes, life stabilities, basic needs and health status providing foods and medicine on infants and elders.

Cultivate raw information of every individual and family a particular village covered by the municipality

TRAINNING ATTENDED

Document Controller Oct-2019 – May 2019

(Training Creative Academy Doha Qatar) First aid, CPR and AED course September 27, 2023

(Qatar Red Crescent Training Development center) Doha Qatar

REFERENCE - Upon Request

Information