Customer orientation and ability to adapt/respond to different types of characters
Flexibility and stress tolerance.
Attention to details and problem analysis and solving
Strong phone contact handling skills and active listening
Communication skills- verbal and written
Comfortable using computer and typing speed.
Able to meet multiple project deadlines and demonstrate good attention to detail
Experience in communicating multi-culturally
Able to demonstrate an understanding of the needs of the customer and the business
Able to work individually as well as part of a team